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Getting Started

AIAgentCore is an enterprise-grade platform for building AI-powered customer agents. Connect your messaging channels, configure intelligent agents with RAG (Retrieval-Augmented Generation), and let them handle conversations automatically.

Create Your Account​

  1. Go to the AIAgentCore Dashboard
  2. Click Sign Up and fill in your email, password, and company name
  3. Your account comes with $5 in free credits to get started

Get Your API Token​

  1. Log in to the Dashboard
  2. Navigate to Settings in the sidebar
  3. Copy your API Token from the API section

All API requests require this token in the Authorization header:

curl -H "Authorization: Bearer YOUR_API_TOKEN" \
  https://api.aiagentcore.com/api/agents

Create Your First Agent​

Via Dashboard​

  1. Navigate to Agents in the sidebar
  2. Click Create Agent — the Agent Builder opens
  3. Either describe your agent in plain text and let the AI Wizard scaffold it, or pick a system template (Receptionist, SDR, Sales, Financial, Support) or start Blank
  4. Give the agent a name and confirm — you land directly in the agent editor
  5. In the editor, configure your LLM Provider (OpenAI or Google Gemini), model (e.g. gpt-4o, gemini-2.0-flash) and API key, then save

The Agent Builder is fully localized (English, Portuguese, Spanish) — template content and AI-generated prompts follow your interface language. See the Agent Builder reference for details on each template.

Via API​

curl -X POST https://api.aiagentcore.com/api/agents \
  -H "Authorization: Bearer YOUR_API_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Customer Support Bot",
    "systemPrompt": "You are a helpful customer support agent.",
    "llmProvider": "openai",
    "llmModel": "gpt-4o"
  }'

Connect a Channel​

Agents need a channel to receive messages. AIAgentCore supports:

  • Webchat Widget — Embed on your website (learn more)
  • Chat2Desk — Connect WhatsApp, Telegram, and more via Chat2Desk

Webchat Setup​

  1. Go to Settings > Integrations
  2. Click Add Integration and select Webchat
  3. Configure the widget appearance (theme, colors, branding)
  4. Copy the embed code and add it to your website

Chat2Desk Setup​

  1. Go to Settings > Integrations
  2. Click Add Integration and select Chat2Desk
  3. Enter your Chat2Desk API token
  4. Configure the webhook URL in your Chat2Desk dashboard: 
    https://api.aiagentcore.com/api/webhook/chat2desk/{integrationId}
  5. Select which channels to connect

Add Knowledge Base (RAG)​

Make your agent smarter by uploading documents:

  1. Go to Agents > Your Agent > Knowledge Base
  2. Upload documents (PDF, TXT, DOCX, or paste text)
  3. Documents are automatically chunked, embedded, and indexed
  4. Your agent will use semantic search to find relevant context for each conversation

What's Next?​

  • Agent Builder — templates, AI wizard and multilingual configuration
  • Authentication — API auth flow details and token management
  • Webhooks — Receive real-time events from messaging platforms
  • Widget Embed — Embed the chat widget on your website
  • API Reference — Complete endpoint documentation